Installation questions

ShipIT 365

Installation questions

Is your question is not listed below or on the other question pages, please contact us via our supportdesk at IDYN Help Center

ID

Message/Problem

Solution

Environment

ID

Message/Problem

Solution

Environment

ID_I001

I need a On-Premises Version

On-Premises downloads are available in our portal, If you do not have access please contact our sales department

idyn

ID_I002

Which On-Premises BC Versions are available

On-Premises downloads are available in our portal.

For Microsoft Dynamics 365 Business Central On-Premises we follow the Modern Lifecycle Policy of Microsoft.

idyn

ID_I003

Error on Address field on f.e. Customer Card:

The IDYM App license Key does not exist.

Check Extension Management if app “Address Assist - Powered by ConnectIT 365” is installed.

Make sure a valid license key is set in ConnectIT Setup or uninstall the Address Assist - Powered by ConnectIT 365 app

idyn

ID_I004

Trybook errors when installation is On-Premises

Server settings should allow write transactions in try-functions.

See Handling errors using try methods - Business Central | Microsoft Learn

Microsoft try-functions limitation for On-Premises

ID_I005

Http Status 400 messages

Makes sure all idyn apps have Allow HttpClient Requests set to True on app in Extension Management.

idyn

ID_I006

Users complaining that they don’t have access anymore

ShipIT 365 comes with a Permission Set.

Make sure that users have proper access.

See Permission Set - ShipIT 365 Manual - Idyn Confluence

idyn

IDYN