ShipIT 365
nShift Transsmart questions
Is your question is not listed below or on the other question pages, please contact us via our supportdesk at IDYN Help Center
ID | Message/Problem | Solution | Environment |
|---|---|---|---|
ID_TS001 | Error Rates TS45 | Check Sender and Receiver Address information, Check Carrier service, Check Weight in combination with service and destination, See also ID_TS002 | idyn |
ID_TS002 | Error Rates TS45 | Check the support @nShift Transsmart | nShift Transsmart |
ID_TS003 | Error on Booking profiles | Use the correct Booking profile for your Transport. nShift Transsmart sets Booking profiles based on a meeting with the Customer. Customers with knowledge of the used codes can add Booking profiles themselves, see https://helpcenter.nshift.com/hc/en-us/articles/4408089765266-Configure-default-booking-profiles | Customer & nShift Transsmart |
ID_TS004 | Error: Access to account BOOK not allowed, login account: | in Provider nShift Transsmart Set up credentials are empty or not correct | Customer |
ID_TS005 | Error: The service level code (time) must contain a value in the transport order header. The value must not be zero or empty. | In a carrier booking profile in Business Central the Service Level Code (Time) is empty, not synced correctly. nShift Transsmart needs to check if setup is correct. When corrected Update Master Data. | nShift Transsmart |