ShipIT 365
DeliveryMatch questions
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ID | Message/Problem | Solution | Environment |
|---|---|---|---|
ID_DM001 | HTTP 400: [72] Shipment could not be booked, Carrier error message: The package type 'BX' does not exist. | Probably a Carrier Package Type Mapping is set on the DeliveryMatch portal and the used Package Type is not part of this mapping.
Correct the Package Type on the Transport Order to a mapped one and Book & Print again. And/or add the used Package Type to the mapping. | Customer/ DeliveryMatch |
ID_DM002 | HTTP 404: [71] No shipping rates could be found for the provided shipment weight and/or dimensions. | In case of a Return Order this means that the rates on the carrier are set as Outbound only on the DeliveryMatch portal. Set new Carrier Service for Inbound (Returns) with tariffs or set Carrier Service to Both. | Customer/ DeliveryMatch |
ID_DM003 | HTTP 400: [72] Shipment could not be booked, Carrier error message: Could not find connection settings. Reason: falsy connection | Connection issue. | DeliveryMatch |
ID_DM004 | DeliveryMatch Error: HTTP 404: [52] No services found | Account not set yet. | DeliveryMatch |