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License questions

ShipIT 365

License questions

Is your question is not listed below or on the other question pages, please contact us via our supportdesk at IDYN Help Center

ID

Message/Problem

Solution

Environment

ID

Message/Problem

Solution

Environment

ID_LI001

License is not working anymore when a license key is changed.

Just follow the next steps to initiate the license properly:

  1. Remove the license with <ctrl> <x>

  2. Save

  3. Add the license with <ctrl> <v>

Customer/Partner

ID_LI002

Not able to add a new carrier.

Check license as ShipIT 365 license is based on qty carriers.

  1. Carrier = 1

  2. Carriers = 2 - 4

  3. Carriers = > 5

Customer/Partner/idyn

ID_LI003

Not able to add license in a second tenant.

License works only in one tenant.

Customer/Partner/idyn

 

IDYN